When visiting, make sure you bring photo ID with you and proof of your address, such as a utility bill (gas, electricity, water, council tax etc.) or a bank or building society statement. These must be less than three months old.
Accepted forms of photo ID are:
- Driving licence (photo card)
- Valid passport
- Citizenship card
- Bus pass
- Blue Badge with photo
If you do not have photo ID you should bring either your birth certificate plus two utility bills or bank/building society statements. Or you can bring three utility bills/bank or building society statements – each must be from a different organisation.
Car parking
Visitors' parking is provided free of charge. If the visitors' car park is full, please use the overflow car park at the top of the drive. Please do not park along the drive as this can be a safety risk for cars and pedestrians.
Check-in to our visitors centre
When you arrive you will need to check-in to our visitors centre which is the small building on the right before you reach the prison. You will be welcomed by a member of our team who will check your name against the list of visitors and check your ID. Here you can wait until your visit time.
The Centre opens 45 minutes prior to the start of visits – please arrive at least 30 minutes prior to the start of your visit.
There’s a soft play area for little ones and a small kiosk to get a drink. It’s best to use the toilet facilities here before you go into the visits hall.
You will be directed to the main prison building where our visits hall is based. Here you can hand in any property that you have brought with you for the person you are visiting. You may bring up to £50 cash to be put into the account of the resident you are visiting – this can be done before or after your visit, if depositing the money after the visit, please ensure you leave the cash in your locker with your personal belongings. You will need to ensure that you have the residents full name and prison number.
Lockers
You can use a locker to leave your personal belongings such as, such as keys, mobile phones, cigarettes, tobacco, lighters etc.
You will need a £1 coin for the lockers.
Within the Visits Hall there is a tea bar operated by the Friends of Bronzefield, there are also toilet, baby changing and wash facilities available. You may bring a maximum of £10 in coins only to purchase refreshments and snacks from the tea bar within the visits hall.
Security
When it is time to go through for your visit, you will pass through an airport-style security.
Any bags will be passed through a scanner and you will walk through a metal detector.
You’ll also need to agree to a ‘level A’ rub down search. Official visitors are required to agree to a ‘level B’ rub down search.
If you refuse to be searched, you will not be allowed to enter the prison. Please be advised that we have a drug detecting machine which, if proven positive, will determine whether your visit continues and if it continues under closed conditions.
Once you’ve passed through security, you’ll then go through our airlock door system before entering the visits hall.