29 June 2020
We know that the proposed easing of lockdown restrictions in the community may raise questions for our residents and their families. Currently there have not been any decisions about prisons being able to reopen visits. However, Phil Copple, Director General of Prisons, has written a personal letter to residents’ families outlining the different stages of easing lockdown in prisons and with an idea of what might happen as we move to each different stage. There is also an update in Phil Copple’s letter on the important topic of racial equality. You can read the letter here.
15 June 2020
A letter to the family and friends of residents at HMP & YOI Bronzefield
It’s never easy when a friend or family member goes to prison and you’re not able to see them as often as you would want. In these difficult times, it’s even harder to stay in touch and I know this must be upsetting and stressful for you.
I want to reassure you that we are doing everything in our power to keep residents safe and well at this time. I, and all the Bronzefield team, believe wholeheartedly that family contact is a vital part of rehabilitation and we want to help residents stay in touch with you easily. That’s why we’ve:
I also want to let you know about some of the steps we’re taking to support residents during this time:
You may have seen in the papers that we are launching video visits. From Monday 15 June residents will be able to request a video call using our kiosk system. While it’s exciting, you might have questions about how it works so we’ll try to answer some of those questions here:
We know that this service is going to be very popular when it launches so please bear with us as we work through the many requests we expect to receive. We want to ensure you have the opportunity to make use of video visits and will schedule calls as quickly as possible.
If you have immediate concerns regarding the safety of a resident, please contact our Safer Custody team on 01784 425 794. Please leave a message and one of the team will get back to you as soon as possible.
Our officers and employees go above and beyond every single day to care for your loved ones. My team are undertaking all the usual duties as well as new COVID-19 response tasks. Last week the results of a very positive inspection were published and showed how much focus we’ve put on supporting our women. You can search HMIP short scrutiny visit Bronzefield to see the report in full – we hope you’ll be reassured by what you read.
Finally, if you’d like to stay up to date with our news, we regularly post on our Twitter account – follow us @HMP_Bronzefield for more info and news from our residents.
Thank you for your continued support.
Director HMP & YOI Bronzefield